Shipping & Returns

Shipping

Orders are shipped from Indonesia or Australia, depending on your location.

  • Indonesia
    Orders within Indonesia are shipped locally. Shipping costs are calculated at checkout.

  • Australia
    Orders within Australia may be fulfilled locally to reduce delivery time and cost.

  • International
    International shipping is available. Delivery typically takes 2–3 weeks, depending on destination and customs.

Shipping costs are covered by the customer.
Any customs duties, taxes, or import fees are the responsibility of the recipient.

Please note: it is often more cost-effective to ship two items rather than one, particularly for international orders.

Returns

All items are final sale once opened.

Returns are accepted only for damaged items.
Any issues must be reported within 7 days of receiving your order.

To report damage, please contact us